what my collectors have to say

some answers to questions I often get

How Can I buy artwork?

There are many ways you can buy artwork from me, please keep in mind that prices are the same whether you buy at an online gallery or brick-and-mortar gallery, at an art fair, on my website or directly from my studio.

Online
You can easily purchase the painting you fell in love with online, just click the request quote button on the artwork page to let me know which painting has captured your heart. Free shipping for pieces of $2500 and up.

Directly from the artists’ studio
My studio is located in Saint Jerome, QC, for studio visits please contact me to schedule your appointment.

Latitude 44 Gallery (for collectors in Toronto)
In Toronto, I am represented by Latitude 44 Gallery, located at 2900 Dundas St. West. Any sales in the greater Toronto area can be handled by Latitude 44 Gallery, they will be able to arrange a viewing of all of the works shown on this website. Prices will be the same whether you buy at the gallery, online or directly from the artist. For questions or inquiries about sales please contact Janet and Mary Ann DiBernardo (416-769-2900).

Flexible Acquisition Plans.

Absolutely! It is very important to me that you can add the piece you fell in love with to your collection, when it comes to purchasing art you should not have to make concessions. That is why I am always happy to offer a payment plan that fits your situation. The artwork will be shipped once payment has been completed in full.

What about delivery cost? How much is that?

Worldwide shipping is available. Depending on the size, artworks are shipped through Canada Post, courier service or freight. I offer free shipping for orders over $2500. For orders under $2500, the following rates apply:

Canada:
For orders up to $700, the shipping fee is $15-$50 depending on the size of your package. For orders between $700-$2500, there is a flat fee of $100.

USA:
For orders up to $450, the shipping fee is $15-$50 depending on the size of your package. For orders between $450-$2500 the shipping fee is $125-200 depending on the size of your package.

The rest of the world:
For orders up to $450, the shipping fee is $20-$50 depending on the size of your package. For orders between $450-$2500 the shipping fee is $250-500 depending on the size of your package.

Please note that the artist is not responsible for any costs related to duties and import. All duty and import fees are the responsibility of the buyer

Museum-Grade Packaging.

Artworks are securely packaged to protect from damage during transit. Larger wood panels are shipped in custom foam-lined, custom crates. Smaller paintings on wood panels are securely wrapped and shipped in a cardboard box.

To provide the best protection, artworks on washi paper are shipped unframed and rolled in heavy-duty tubes. This will also guarantee the most affordable shipping option.

How do I know if the painting will look good on the wall I have in mind?

If you are within reasonable driving distance I am happy to bring the painting to your home and you can see if it is a good fit for the wall space and décor. Otherwise, you can send me a photo of the wall and I can create a digital rendering of the painting in your space to show you how the artwork will look on the wall.

For large-scale architectural placements or triptychs, I offer on-site or virtual consultations to ensure the work commands the space as intended.

What if I don’t like it in person or the painting is not right for my space?

If the painting is not quite what you expected when you receive it and you are not satisfied with the artwork, please notify the artist within 7 days of the sale to exchange it for a different artwork.

Exchanges of artwork are accepted if the artwork is in its original condition. The total cost of the artwork (excluding shipping and handling fees) will go towards the replacement painting only if the artwork is returned in the same condition that it was sent within 30 days of purchase. 

The buyer is responsible for all return shipping and insurance fees, and there are no refunds on return shipping and insurance fees paid for by the buyer who exchanges a painting. Exchanges are issued upon receipt and acceptance of the artwork. Exchanges are not possible for damaged works or artwork that has deteriorated due to incorrect display.

Framing and Presentation

Wood Panels and Wall Sculptures: These pieces are ready to hang. The paintings on wood panel have finished black or clear edges and do not require a frame. All pieces include a wire or eyelets for flush mounting.

Washi wall sculptures can be mounted unframed, the materials are more delicate than regular paints but in Japan, washi is commonly displayed without a frame.

Should dust or moisture be a concern I am happy to recommend framing solutions or provide a quote to arrange framing for you for an additional fee.

Works on Washi Paper: Because hand-processed paper is delicate, these works must be framed ­before display to ensure their protection. I ship these unframed to ensure safe transit, but I am happy to recommend framing solutions or provide a quote to arrange framing for you for an additional fee.

what if I want the artwork framed?

If you prefer to have it framed I can arrange that for you. Framing prices are quoted upon request. Because framing adds weight and volume during shipping you may consider having your local framer do the work.

In Canada, the Artist Abroad works with two wonderful galleries that provide framing services Viva Vida Art Gallery, in Montréal and Latitude 44 Gallery in Toronto. When you bring an artwork to them for framing they will be more than happy to help you choose the perfect frame that will complement and enhance your investment.

When framing please take care to always use archival, acid-free and removable products.

How do I care for my artwork?

To care for the artwork never display it in strong ultraviolet radiation such as direct sunlight or in a location of high humidity. Avoid touching the image area or rubbing your hand or other materials across the surface of the piece. The artwork is protected by an archival varnish, to clean an artwork on wood panel carefully wipe it with a dry soft cloth to remove dust.

For pieces on Japanese paper avoid touching the paper with your bare hands as the oils on your hands will damage the paper, to clean wipe very lightly with a clean, dry duster. Never use water or cleaning agents on any of the artwork.

Commissioned Acquisition

I am always happy to create a bespoke piece, I collaborate with collectors to translate the specific energy and atmosphere of a space into a physical, textural work.

How does a commission work?

When you ask the Artist Abroad to create a unique painting just for you she will schedule a meeting with you, either in person or online, to talk about the details of the design and discuss the palette and material board. For commissions there is a 50% non-refundable downpayment, once the downpayment is received and you have decided on the size and subject matter of your painting, the artist will start designing a digital composition.

For figurative paintings you will receive digital sketches by email and can request changes to the composition until you are absolutely happy with it. Only once you have approved the final sketch will the artist start working on the physical painting.

For abstract works the artist will create a small series in the requested size, using the colors and textures discussed. Once finished the collector chooses their preferred piece.

From the moment the composition is approved it takes about 6-8 months for the artist to finish the painting. The artist will send several updates from the studio while the painting is in process so you can follow along every step of the way. Once the piece is finished you will receive an image and be required to pay the remaining balance plus the shipping, after payment is received the painting is shipped to you. Payment plans are also available (see above).

What if I don’t like the commissioned piece once I see it in person?

We do not take returns on commissions but the Artist Abroad works with digital sketches that give a very good approximation of the finished painting, she works with you to guarantee the composition is exactly what you want it to be and won’t start working on the physical painting until the digital sketch is approved so we both know you’ll be happy with the finished painting. 

For the abstract pieces the process shots from the studio will give you opportunites give feedback so adjustments can be made mid process to ensure the finished pieces match your not only your decor but also your personality and story.

If you have any additional questions please let me know by filling out the form below.

I respect your privacy, I dislike spam as much as you do! I will never sell your private information or share anything but beautiful art that evokes memories and inspiration and the occasional opportunity to collect my work.